Monday, May 09, 2011

Friendly's (Palm Springs,FL)

Another day, another adventure...

Sunday, we had Mother's Dinner out at Friendly's. The food was fairly reasonable in both taste and price. They have a pretty good Kids Meal deal where a little one can get a Drink, Main Course w/ side, and a Desert. Our little guy like the Mac & Cheese with Hot Dogs. The wife had the Honey BBQ Chicken Strips with rice and fries. I had the Sirloin Steak Tips, but I order it with out the mushrooms, peppers or onions, with mashed potatos that had a very flavorfull brown gravy and brocolli. Mom had the Chicken Bruschetta Mozzarella SuperMelt and said that it was quite good, but that the mozzearella could have been a bit more melted. Grandma got the Senior Grilled Chicken Deluxe Sandwich , and all senior meals come with a sundae for desert. Mom's hubby ordered the Delux Cheese BurgerMelt “Set-Up”. Everybody seemed fairly satisfied with their meals, I however, was disapointed with the small ammount of brocoli served on my plate. Usually they serve the side dishes in a small to medium size bowl filled to the top and this is how everyone else at our table was served except me. That being said the food was fair to good.

As for the service, I should really cut our servers a lot of slack. They had a big party to deal with, which included a cranky 2 year old. Having been a server before, I know how difficult it can be to deal with larger parties and or parties with kids, and while we were eating the meal the service was standard. It wasn't anything to write home about, although our waitress was very friendly, and their was nothing to really complain about either durring the main meal time.

That being said, when you're table appears to have finnished eating, and is sitting around talking, that is the time to come over and ask if you can get them anything else. Especially when 2 of your orders are supposed to get dessert, and you know that you haven't served them that part of the meal yet. What you don't want to do, is go and hide for 15-20 minutes. If you're due for a break, you need to make sure someone is covering your tables, that's just serving 101. We were waiting so long, one of our party had to ask one of the other servers if she could either take the dessert orders or if she could find "our" server so that she could take them. We did finnally finnish our meal and get our check, but I am not happy with the wait times involved. It just goes to show poor attention to your customers.

Food: B
Portion size: B+
Service: C-

It really wasn't bad, but it could have been great.

Recomendations: We would go back to this Friendlys, but if we get served like we did this time, we are likely to not return a third time.


  1. I must say I have only been to Friendly's twice and once was only for dessert. The first time we went for lunch,the food was good and so was the service. mind you it was only a party of 2 and no cranky 2 year olds in tow. The second time our server was kind of odd... no putting a finger on it but both my companion and I noted it. But the service was excellent and speedy! Again there were just the 2 of us.

  2. I will add that the Friendly's in Royal Palm, out on 441 has always been very good, I just haven't been there since I've started doing the reviews.